That’s why we created the “Love Your Handpan Guarantee,” to make sure that you feel the magic of your first sound. If you don’t love it, you can return it within 14 days in new, unused condition with the original packaging.
-Let’s walk you through it-
After receiving your handpan, you will have 14 days to play with the Midori Handpan. If you don’t love it, you can return your handpan to us for up to a full refund* or exchange for a different scale.
3 Easy Steps:
*Customer is responsible for all shipping costs.
Please understand that every Handpan is tuned by hand and not all Handpan will look the same.
If you have received a damaged handpan due to shipping, please contact us within 3 days upon arrival, and we will exchange it for a new one.
Who We Are
Our handpans are much more than an instrument made for adventure – they are also the product of a lot of heart and hard work. We are a small company with a big vision, and every design change, marketing campaign, outgoing email, and phone call is made with great care and intention. Thank you for resonating the world with us!